SocialCompass (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Company name
- Email address
- Telephone number
- Mailing address (if applicable)
- Information submitted through forms
- Project or service inquiries
- Communications you send to us by email, phone, or our website
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Website usage data through cookies and analytics tools
How We Collect Information
We collect information when you:
- Complete a contact form
- Request a consultation or quote
- Contact us by phone or email
- Become a client
- Visit our website
- Communicate with us regarding ongoing services
How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide requested services
- Prepare proposals and contracts
- Communicate regarding active projects
- Send invoices and payment information
- Send service-related updates and notifications
- Respond to customer support requests
- Improve our website and services
- Maintain business records as required by law
We do not use customer information for email marketing campaigns unless you have separately requested or subscribed to receive marketing communications.
Transactional and Informational Communications
We may send emails or text messages that are necessary to provide our services, including:
- Meeting confirmations
- Project updates
- Account notifications
- Service notifications
- Billing or payment reminders
- Requested customer support communications
These communications are informational or transactional in nature and are not promotional marketing messages.
SMS Communications
If you choose to provide your mobile phone number and consent to receive text messages from us, we may send SMS messages related to customer service and support, including responding to inquiries, scheduling and confirming meetings, providing project updates, requesting information needed to complete services, and other service-related communications.
We do not use SMS messaging for promotional or marketing campaigns.
Message frequency varies depending on your interactions with us and the services you request.
Message and data rates may apply according to your wireless carrier’s plan. Please contact your wireless provider for additional information regarding your messaging or data plan.
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After you send STOP, you will receive one confirmation message and will no longer receive SMS messages unless you choose to opt in again.
If you need assistance, reply HELP to any message or contact us at info@socialcompassmarketing.com.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers who assist us in operating our business, such as:
- Website hosting providers
- Email service providers
- Payment processors
- Accounting or bookkeeping providers
- Technology and IT service providers
These providers receive only the information necessary to perform their services and are expected to safeguard your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure.
Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, understand website traffic, and analyze site performance.
You may adjust your browser settings to refuse cookies; however, doing so may affect certain website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where permitted by law
- Request information regarding how your data is used
- Opt out of future marketing communications if applicable
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or would like to update or request access to your information, please contact us:
SocialCompass
Email: info@socialcompassmarketing.com
Phone: 844-628-8131
Website: socialcompassmarketing.com